You should find Product Sticker on package back or side if it is our product. If no, it is not our product, please contact with your seller to get help.
EzTV8580911XXX
It means this device model number is EzTV858, and its production date is Nov, 2009.
We offer 14monthes warranty for our products.
How to update your old driver for divece?
Please download the latest driver from our website, then unzip the zipfile.
Some driver has the uninstalling function. So please run the old driver setup file first, and select move the all programs from your computer. And run the latest driver setup file when you finish the old driver uninstalling.
Or, plug the device into your computer, and find out the hardware device name. Then right click it, and select move the hardware from your computer, then run the latest driver setup file.
Please download unzip software if you have no unzip software in your computer.
